Got a text saying your USPS package is “held” or needs an address update? It’s almost certainly a scam. The USPS does not send texts asking you to click a link to “release” a package or pay a small fee. Here’s how to recognize it and what to do.
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What the USPS Scam Text Looks Like
The message usually claims your package can’t be delivered because of an “incomplete address” or an “unpaid fee,” and includes a link to “fix” it. The link leads to a fake USPS page that steals your personal and card details.
- “USPS: Your package is on hold. Update your address: [link]”
- “Your parcel has a $0.30 shipping fee due. Pay here: [link]”
- “We could not deliver your package. Reschedule: [link]”
How to Know It’s Fake
- USPS never texts you unless you signed up for tracking alerts — and never with payment links.
- Odd web addresses. Real USPS links use usps.com. Scams use lookalikes like usps-tracking.xyz.
- Tiny fees. A “$0.30 redelivery fee” is bait to capture your card.
- Urgency. “Last attempt” or “package will be returned” pressures you to act fast.
What to Do
- Don’t click. Track packages only at usps.com or the official app.
- Report it to the USPS at spam@uspis.gov, then delete it.
- Forward the text to 7726 (SPAM).
- If you clicked and entered details, contact your bank and change passwords.
For more, see our guides on texts from unknown numbers and checking if a link is safe.
Bottom line: a “held package” text with a link and a small fee is a scam. Verify only at usps.com.
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